Sustainability Governance Structure

Turnkey Communication Services Public Company Limited (“TKC”) has established a sustainability governance structure to support transparent, efficient business operations aligned with the Company’s sustainable development goals. This structure encompasses governance, risk management, and ESG (Environmental, Social, Economic and Governance) operations at all levels of the organization. The Board of Directors has assigned the Corporate Governance and Sustainability Committee to be responsible for setting policies, strategic direction, and key issues related to sustainability operations. The Committee regularly reports progress to the Board of Directors, as well as reviews performance, impacts, and risks related to environmental, social, economic, and governance contexts to ensure that operations align with the established objectives.

At the operational level, the Company has integrated sustainability concepts into its business processes throughout the value chain. A Sustainability Steering Working Group is responsible for driving overall policies and strategies, coordinating with all relevant departments, and ensuring concrete implementation in line with the Company’s targets.

Sustainability Governance Structure

Board of Directors

The Board of Directors is responsible for overseeing and determining policies, direction, strategies, and business objectives of the organization. This includes supervising sustainability performance, risk management, and corporate governance to ensure that business operations are transparent, accountable, and capable of creating sustainable value for all stakeholders.

Board of Directors

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Risk Management Committee

The Risk Management Committee oversees the Company’s risk management policies and framework, covering strategic, operational, financial, information technology, and cybersecurity risks, as well as environmental, social, economic and governance (ESG) risks.

Risk Management Committee

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Corporate Governance and Sustainability Development Committee

This Committee is responsible for defining sustainability policies, direction, strategies, and goals, as well as overseeing ESG operations to ensure alignment with corporate strategy, international standards, and stakeholder expectations.

Corporate Governance and Sustainability Development Committee

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In addition, the Company has appointed a supporting working group to collaborate with the Sustainability Steering Working Group. This group is responsible for reporting operational performance, progress, and key issues to the Corporate Governance and Sustainability Committee at least once a year, as well as summarizing stakeholder engagement results. This enables the Committee to acknowledge stakeholder concerns, expectations, and appropriate responses to key issues. These include:

Sustainability Steering Committee

Drive, monitor, and coordinate sustainability initiatives to achieve the Company’s sustainability objectives.

Environmental Management Working Committee

Promote effective and tangible environmental management, reduce environmental impacts, and support the sustainable use of resources.

Employee Welfare Committee

Promote employee well-being, engagement, and welfare to create a suitable and sustainable working environment.

Occupational Safety, Health, and Working Environment Committee

Oversee and promote safety, occupational health, and working environment standards to foster a safety culture within the organization.

Personal Data Protection Working Committee

Oversee personal data protection practices to ensure compliance with applicable laws, standards, and related guidelines.

Technology Monitoring Working Committee

Study, analyze, and monitor emerging technology trends to support organizational adaptation, innovation development, and capability enhancement.

Cybersecurity Working Committee

Oversee and monitor information security and information systems security management to address technology-related risks and cyber threats.

Risk Management Working Committee

Monitor, assess, and manage operational risks, and continuously report performance and risk management outcomes to the Risk Management Committee.

Electronic Documents and Transactions Steering Committee

Establish strategic directions for electronic documents and electronic transactions to enhance organizational efficiency.

Electronic Documents and Transactions Working Committee

Support and promote the implementation of electronic document and electronic transaction systems, monitor progress, and continuously develop related practices.

In addition, these working groups collaborate with the Risk Management Working Group to integrate sustainability issues into the Company’s Enterprise Risk Management (ERM) process. This involves incorporating risk-related data and recommendations into strategic analysis and risk assessment, enabling the Company to identify, manage, and monitor sustainability risks comprehensively. It also supports the Board of Directors in making decisions aligned with the Company’s long-term sustainable growth objectives.