Business Innovation for Social and Environmental Impact
Supporting the Sustainable Development Goals
Targets
- Recurring revenue to account for at least 40% of total revenue by 2029
- Increase human capital revenue productivity by 20% by 2029, compared with the 2025 baseline year
Performance
Challenges and Opportunities
Turnkey Communication Service Public Company Limited (“TKC”) operates in the business of distribution and provision of digital technology solutions, in which current technological changes are considered both risks and challenges that may affect business operations.
The Company therefore recognizes the importance of such issues and has appointed a Technology Review committee (Tech Review) to study and monitor technological advancements, including managing related risks. The objective is to create opportunities for research and the application of new technologies for the benefit of each department, as well as to provide a platform for knowledge exchange and to strengthen internal collaboration, in order to prepare personnel and departments to support new technologies, enabling their use in developing products or solutions in a timely manner and in alignment with changes of the era.
Management Approach and Value Creation
The Company focuses on promoting innovation development both at the level of internal organizational processes and collaboration with external parties, by emphasizing the creation and improvement of operational methods to be more modern and efficient. Innovation does not only mean the development of new products or services, but also includes changes in concepts, working methods, and production processes to create sustainable added value.
The key objective of innovation is to drive positive change, enhance operational efficiency, and improve the quality of outcomes, leading to maximum benefits for society, the economy, and the environment. The Company has established guidelines for the development of business and social innovation to support long-term sustainable growth as follows:
Developing and Promoting an Innovation-Driven Organizational Culture
ThaiCA Digital Certificate Services
In an era where transactions are increasingly conducted online, security and trust between parties are essential foundations of digital interactions. The Company has therefore launched “ThaiCA”, a digital certificate service provider that issues electronic certificates based on RSA and ECC standards, offering high flexibility and supporting a wide range of applications across both the public and private sectors. This service enhances digital security, strengthens trust in online transactions, and supports environmentally friendly practices by reducing paper-based processes, aligning with the Company’s commitment to sustainable development. ThaiCA Digital Certificate Service: https://www.thaica.com
