Occupational Health and Safety in the Working Environment
Supporting the Sustainable Development Goals
Targets
- Lost Time Injury Rate (LTIR) of employees at zero
Performance
Challenges and Opportunities
Turnkey Communication Service Public Company Limited (“TKC”) recognizes the diverse nature of work, covering both internal and external operations, which have different levels of risk. The Company therefore places importance on promoting, supporting, and supervising operations to strictly, consistently, and comprehensively comply with established regulations across all areas, including controlling and supervising safety standards of contractors through systematic communication and monitoring, in order to prevent accidents that may affect lives and property.
At the same time, the Company aims to continuously enhance its safety management system with a proactive prevention approach, regular safety training, and fostering a culture that adheres to the principle that “safety is everyone’s responsibility.” The Company encourages employees and contractors to participate in reporting unsafe conditions and near-miss incidents so that risks can be prevented, controlled, and reduced to acceptable levels in a timely manner before serious accidents occur.
The implementation of occupational health, safety, and work environment practices reflects the commitment to comprehensively care for stakeholders and conduct business with social responsibility. Setting a target of zero lost-time injury rate is therefore an important mechanism in enhancing quality of life, building stakeholder confidence, and supporting the organization’s sustainable long-term growth.
Management Approach and Value Creation
The Company places great importance on occupational health, safety, environmental protection, and the well-being of all stakeholders, including employees, business partners, contractors, and surrounding communities. The Company recognizes the importance of employees’ quality of life and workplace safety, both for personnel working within the office and those performing duties outside the office premises, as well as the well-being of communities located near the Company’s operations. The Company is committed to maintaining a safe working environment that protects both employees’ lives and property. Safety awareness is also continuously promoted through training programs to prevent illness and workplace injuries, thereby supporting employees’ health and overall quality of life. In 2025, the Company set a target of achieving zero Lost Time Injury Rate (LTIR) for employees. To achieve this objective, the Company has implemented the following risk management and safety measures:
- Establishing an Occupational Health and Safety Policy, which is disclosed on the Company’s website and communicated to employees at all levels.
- Implementing an Occupational Health and Safety Management System in accordance with ISO 45001:2018, integrating international safety standards into operational processes.
- Providing safety orientation and training for employees prior to commencing work, covering occupational health and safety management systems as well as relevant safety regulations, to ensure employees are prepared to perform their duties effectively and safely.
- Establishing safety measures and quantitative targets for improving occupational health, safety, and workplace environments. These targets guide related measures such as health and safety certification standards, workplace risk assessments, and the recording of workplace safety statistics in accordance with occupational health and safety management standards.
- Appointing Safety Officers responsible for monitoring, inspecting, and improving workplace conditions to ensure compliance with quality management and relevant safety standards.
- Implementing facial recognition and fingerprint scanning systems for office access control, allowing entry only to authorized personnel in order to enhance the safety of employees and company assets.
- Providing basic medical supplies and medication within the office to support employee health care.
- Arranging annual health check-ups for employees, along with group health insurance coverage to strengthen employees’ health security.
- Installing Automated External Defibrillators (AEDs) for emergency situations.
- Installing air purifiers within office areas to promote a healthier working environment.
Occupational Health, Safety, and Work Environment Policy
The Company is committed to operating in digital solutions, telecommunications (Telecommunication), and information technology (ICT Solution and Services), and recognizes the importance of safety, occupational health, and the work environment for all employees and contractors. Therefore, the Company has established the occupational health, safety, and work environment policy as follows:
Occupational Health and Safety Certification Awards
The Company has been certified for Occupational Health and Safety (OHS) management standard ISO 45001:2018 and has been certified at the Bronze level for the 2nd year with a total of
1,811,080 hours
in the campaign activities to reduce work-related accident statistics to zero for the year 2025.
Safety Training
The Company recognizes the importance of creating a safety culture in the workplace and has organized training courses to provide knowledge on safety for employees, in order for employees to have knowledge and understanding of safe working practices, helping to reduce the likelihood of accidents, enhance social responsibility, reduce opportunity costs from work stoppages to ensure business continuity, and be able to respond correctly when accidents occur, as follows:
Safety Orientation
Safety Committee Training Program
The Company organized Safety Committee Training to enhance committee members’ understanding of their roles, responsibilities, and relevant safety regulations. The program enables the committee to effectively review, recommend, and oversee workplace safety measures, helping ensure a safer working environment and reducing the risk of workplace accidents.
Number of participants
22 employees
Safety Officer Training Program for Supervisors
The Company organized a Safety Officer Training Program for supervisory-level employees to strengthen their understanding of occupational safety responsibilities. The training covered relevant safety laws, standards, and safety management practices, while promoting safety awareness within the organization. The program aims to enhance supervisors’ ability to manage workplace safety effectively and reduce risks and workplace accidents.
Number of participants
95 employees
Executive-Level Safety Officer Training Program
The Company organized an Executive-Level Safety Officer Training Program to enhance management personnel’s understanding of their roles and responsibilities in occupational safety. The training covered relevant safety laws, occupational health and safety standards, and workplace environment management, while strengthening executive-level safety management skills for practical application in workplace operations.
Number of participants
54 employees
Working at Height Safety Training for Supervisors
The Company organized Working at Height Safety Training for supervisors to enhance their knowledge and skills in supervising work at height safely. The training covered risk assessment, work planning, and the implementation of appropriate safety measures to prevent accidents. This program helps ensure safe operations, reduce the risk of falls, and strengthen the organization’s workplace safety standards.
Number of participants
23 employees
Electrical Safety and Emergency Response Training Program
The Company organized an Electrical Safety and Emergency Assistance Training Program to enhance employees’ knowledge and awareness of safe practices when working with electrical systems. The training covered electrical hazards, preventive safety measures, and practical guidance on safely assisting individuals affected by electrical accidents, ensuring the safety of both the injured person and the rescuer in emergency situations.
Number of participants
47 employees
Fire Safety Training and Emergency Evacuation Drill
AED and CPR Training Program
The Company has installed Automated External Defibrillators (AEDs) at its office to support emergency situations and enhance workplace safety. In addition, AED and Cardiopulmonary Resuscitation (CPR) training was provided to ensure employees can use the equipment correctly and respond promptly in emergencies. This initiative reflects the Company’s commitment to employee health, safety, and emergency preparedness.
Number of participants
48 employees
First Aid and Basic Life Support Training
The Company organized First Aid and Basic Life Support (BLS) training to equip employees with the knowledge and skills required to respond to emergency situations effectively. The training helps reduce the severity of injuries, increase the chances of survival before medical assistance arrives, and promote a stronger safety culture within the organization.
Number of participants
71 employees
